If you find you are not satisfied with your purchase, simply return it and we will refund, replace, or exchange it for you. To be eligible for a full refund, items must be returned within 60 days of purchase. Returns made after that period will receive a store credit or exchange. Returned items must be in new/unused condition, and in original packaging with all tags attached. A copy of the packing slip must be included with all returns, exchanges and/or refunds.
Return shipping costs are the responsibility of the customer. Please send all items to:
Bobby’s English Tack
Attn: Web Returns Dept.
2741 Saturn Street
Brea, California 92821
If you would like to make an exchange, please include a quick note with your package explaining what you’re looking for and we will contact you if we need additional information.
Please note that it may take up to 10 business days for your refund or exchange to be fully processed.